Room management

After working hours, we sometimes had up to 15 missed calls a day. They were all customers who wanted to make an appointment. Unfortunately, when we called them back the next morning, most of them had already booked an appointment with one of our competitors. Since we started using Bookio we have been getting more bookings even after working hours and that is what we needed.

Our Slovak Fort Boyard has been open for almost 2 years. In the beginning we had tried different booking systems, online reservations which would be functional for us and easy to make for our clients, but to no avail. From our point of view Bookio is currently the most effective booking system on the market. Clients have the option to book online. They will not forget about the appointment as the system sends automatic reminders. We have a great view of reservations, data analytics and other useful outputs. We are pleased that Bookio gives us room for dialogueand is willing to make improvements according to our needs.

We can't imagine running our restaurant without Bookio. It's easy for both our customers and us. In Bookio we have all the visit history, customer feedback, statistics and much more saved, so we don't have to process and store this data. Bookio also makes our work easier and more efficient.

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.