Customer information

Build relationships like Jamie Oliver

No more throwing away information about customers and their visits at the end of the year

You'll know how to work with them and make them loyal customers

You can use your contacts for newsletters

About the feature - Customer information

With every booking, you also get the customer contact. Your contacts are collected in one place and you can then use them for sending a newsletter as well as for strengthening the relationship with clients. At the same time, the reservation book remembers which services you have provided to the client, whether they are a VIP customer, a difficult client or what the name of the client's pet is. With this information every customer becomes a loyal customer.

Businesses using Customer information:

We are a proud partner of more than 18,000 businesses

Martin Kružlík

majiteľ baru Baudelaire a Bukowski

Kristína Jurčová

pmu artist, kozmetológ

Pavel Jiroušek

šampanerista v Champagneria

Mgr. Martin Chudý

CEO Chirkoz medical clinic

We use Bookio in both our bars- Bukowski and Baudelaire. Previously, we handled bookings through a combination of social media messages and phone calls, which led to various misunderstandings. After the implementation of the Bookio system, our colleagues have less trouble with taking down bookings manually , we have fewer errors in reservations, and we also appreciate the flexibility of the system, in which we can < b>turn off and on individual zones of bars according to the season and set the maximum number of bookings for different days.

"Finally we have bookio"
We hesitated for a long time, we decided to try it and we really couldn't have chosen better. The first days it was a habit, but now it's perfection . For clients, there is nothing better than a system in which they can clearly choose the day and time that suits them, and I have space for two diaries, one calendar and an overview of everything. In addition, during the initial little struggles with the system, when something didn't work or we couldn't find our way around, bookio has a great team of people, Martina was always helpful and together with her colleagues, they solved everything, even the impossible. Thanks to bookio for facilitating and simplifying the work chaos.” :-)

We are happy that we have chosen Bookio, the implementation of its system has simplified and streamlined our operations. It’s an advanced and stable system. The web interface is intuitive and easy to use even from phones and tablets at the bar, allowing our staff to work with reservations dynamically and in real time with minimal additional communication about bookings "outside the system". Our customers appreciate and use more and more the booking form on the website, which immediately informs them of the current availability. This has eliminated many phone calls. The support from Bookio is very good, the response to our several suggestions to improve the system has always been quick and helpful.

After working hours, we sometimes had up to 15 missed calls a day. They were all customers who wanted to make an appointment. Unfortunately, when we called them back the next morning, most of them had already booked an appointment with one of our competitors. Since we started using Bookio we have been getting more bookings even after working hours and that is what we needed.

Customer information

Build relationships like Jamie Oliver

About the feature - Customer information

Feature Customer information - suitable for industries:

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Businesses using Customer information:

Martin Kružlík

Kristína Jurčová

Pavel Jiroušek

Mgr. Martin Chudý

Bookio booking engine in numbers:

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