A booking system for Spa & Wellness

At Hotel Devín, we have worked hard to ensure that our client can book any of our services quickly and conveniently. With the accommodation booking system it is quite easy, because there are several excellent solutions on the market. However, we had a problem with the technology for booking our Spa services, Thai massages and squash in particular. This gap was successfully "filled" by Bookio. What I appreciate most about their solution is the ease of booking an appointment for the client and theemail or SMS notifications, which are very convenient for the client.

Bookio reservation system met all our expectations.We have been using it in our clinic for 4 years and its simplicity and user-friendliness can’t be praised highly enough. It is used daily by 5-8 of our therapists at the same time and makes it easier for them to see their appointments. Each client has their own online card, where we can see what procedures they have already had and what else we can recommend in terms of procedures and treatments.A big advantage is that we can see in real time who and when made the reservation, and who canceled it and when. Bookio is also a great benefit for our clients who like to manage their activities (bookings and dates) themselves through the online environment.

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.